How CaribPay Person to Person Payment Service works

Step 1 - Register here at www.CaribPay.com or visit one of TreasureCard authorized agent or use one of our "Kiosks" at your nearest supermarket or convenience store.

Step 2 - In your CaribPay account setup a sub account for each person you want to send money to.

Step 3 - Fund your CaribPay Master Account.

You can fund your CaribPay account using one of the following payment methods:

1.       Cash - with the purchase of a prepaid TreasureCard from Authorized CaribPay Agents

2.       A Visa, MasterCard, Discover or American Express Card payable in US$

3.       A USA Bank account.

4.       From your bill payment provider such as your bank or other third party service providers

5.       Direct Deposit to a Bank of America Account.

To send money through the CaribPay Person to Person Payment service, using a TreasureCard, follow the steps outlined below.

         i.            Go to one of our Authorized Agent distribution outlets and order a prepaid TreasureCard (comes in $25, $50, $100, $250, $500, $750 and $1,000 denominations). Each card cost the denomination amount + $2.00

       ii.            Activate and simultaneously transfer the denominational amount on the TreasureCard to your CaribPay account. Activate/transfer the money via one of three ways:

                                 ·            From the CaribPay Website (www.CaribPay.com) 

                                 ·            Call the 1-800-940-9633 toll free number found on the back of the TreasureCard

                                 ·            From the TreasureCard Website (www.TreasureCard.net) 

To send money through the CaribPay Person to Person Payment service, using a standard Credit Card/Debit/Bankcard and or directly using a USA bank account, follow the steps outlined below.

         i.            Log into your CaribPay account and under your profile register your credit/debit/bank card(s) and or USA bank account(s).

       ii.            For each credit/debit/bank card registered an activation code will be sent to you at the registered email you have on file at CaribPay. For each bank account registered you will need to call our customer service number at 1-800-960-9633 prior to the activation code being sent to your email address.

      iii.            Upon receipt of the activation code you will need to re log into your CaribPay account and under your profile locate the card and or bank account to be activated and copy the activation code you received as is in the field provided. Click on submit.

     iv.            Steps iii-v is a one time process for each card and or bank account you register to use at CaribPay.

       v.            Locate your profile button in your CaribPay account and select it, then select make a deposit. Enter the amount you wish to deposit in your CaribPay account and select credit/debit card or bank account as payment method. Click on the submit button and then select the registered card or registered bank account from the drop down menu. Complete the rest of information required and hit submit.

     vi.            The process may take between 5 minutes and 24 hours for a credit card or up to 72 hours for a bank account for the funds to show up in your CaribPay master account.

To send money through the CaribPay Person to Person Payment service, using third party bill payment services (your bank online bill payment service or through retail bill payment services such as check cashing stores, convenient stores, MoneyGram or Western Union.

         i.            Register here at www.CaribPay.com.

       ii.            Setup your CaribPay account as a biller within your third party bill payment service. Remember that your CaribPay Master Account number is the 18 digit number that starts with a T.

      iii.            Send money from your bill payment service to your CaribPay Master Account as if you are paying yourself at CaribPay. Your CaribPay biller address is: 224 Datura Street, Suite 506, West Palm Beach, Florida, 33401.

     iv.            Within the next 48 hours from sending money to your CaribPay account you should receive an email notifying you that the funds are now in your CaribPay Master Account.

Step 4 - Transfer the amount you want to send from your Master CaribPay account to a sub account, which maybe the person to person payment account for your relative(s) in Jamaica or any other countries on the CaribPay network.

Step 5 - Immediately after completing the person to person payment transaction you may instruct your relative(s) to get the sent money by any one of the methods below that you had chosen at time of execution of the transaction:

Step 6 - To communicate with your relative or friend use your permanent CaribPay long distance calling card sub account to call your or send a text voice message with the transaction.

Exchange Rate Policy

1 - In addition to the transfer fee CaribPay also makes money when it changes your dollars into foreign currency.

2 - Payments are made in the local currency of the payout country or in United States dollar depending on the sender's choice at time of executing a CaribPay Person-to-Person Money Transfer Payment.

3 - In addition to the transfer fee applied to the transaction, a currency exchange rate may be applied. If a currency exchange rate is applied to the transaction, United States currency is converted to foreign currency at an exchange rate set by CaribPay

Any difference between the rate given to customer and the rate obtained by CaribPay will be kept by CaribPay (and its agents - where applicable).