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Frequently Asked QuestionsDepositsMaking a deposit or having another person make a deposit to your CaribPay Account is a simple process. There are several options available for making Deposits to your CaribPay Account. Deposit Options TreasureCard A TreasureCard is a proprietary prepaid debit card sold exclusively by TreasureCom Financial Holdings through CaribPay authorized agents. The cards are available in seven US$ denominations, which are $25, $50, $100, $250, $500, $750, & $1,000. The recommended agent fee per TreasureCard purchase is US$2. Armed with a TreasureCard, which can be purchased only at retail outlets, any person (including yourself) can transfer money to your account at CaribPay. You just simply provide the person with your deposit URL link from CaribPay and simply instruct the person to follow the instruction given at the URL link for making deposit to your account. You can also call the toll free number 1-800-940-9633 and make a deposit with your TreasureCard using our customer service representatives. Making a deposit with a TreasureCard is the fastest method for moving cash into your CaribPay Master. Electronic Funds Transfer via ACH can be used to move funds directly from your USA bank accounts into your CaribPay Master Account. Before you can make a deposit with your USA bank account(s) into your CaribPay Master account you will be required to register each USA Bank account. During the registration process you will be asked to verify each U.S. bank account you wish to register with CaribPay. Upon verification you will be provided with a bank account activation code which you must use to activate the account(s) before you may use it to make deposits. EFT deposits usually take 2 - 6 business days to enter your CaribPay Account. A 2% cash service fee is charged to customers loading their CaribPay account with a credit/debit/bank cards Credit Card/Bankcards/Debit Cards deposits can be made directly from within the CaribPay site. However, each credit card you use to deposit funds into CaribPay account must first be registered and verified at CaribPay. During the registration process you will be asked to verify each card account you wish to register with CaribPay. Upon verification you will be provided with a card account activation code which you must use to activate the account(s) before you may use it to make deposits. A 3% cash service fee is charged to customers loading their CaribPay account with a credit/debit/bank cards. The cards which can be used are MasterCard, Visa, American Express & Discover. Direct Deposit to a TreasureCom Financial Holdings Bank of America Account - deposits can be made directly to TreasureCom Financial Holdings Bank of America (BOA) account. To utilize this method you first call it to get our BOA account information. Once you have been provided with the BOA information you may go to any BOA branch and make a deposit. After you have made the deposit you will need to call in to notify us of the deposit. We will verify that the deposit is made and upon verification we will then reflect the amount in your CaribPay master account. There are no additional fees charged to your transaction when you use this method to transfer funds into your CaribPay account. Direct Deposit from another CaribPay Master Account - deposits can be made directly to your CaribPay Master Account from another CaribPay member Master Account. You may initiate an email request for a deposit to your Master Account from another member from your CaribPay user profile. There are no additional fees charged to your transaction when you use this method to transfer funds into your CaribPay account. WithdrawalsWithdrawals from your CaribPay Account are made by moving money from the CaribPay Master Account to a CaribPay sub account. Your funds, when withdrawn from the CaribPay Master Account, are immediately available in executing the CaribPay sub account activities. The withdrawal process is a rather simple process to accomplish. Sub Account Withdrawal Options CaribPay Person to Person Payment CaribPay Permanent Long distance Telephone Calling Card Account Bill Payment CaribPay is your personal Web account, giving you the ability to:
Why do I need a CaribPay account? With CaribPay you can send, receive and request money on the Internet via email. CaribPay is faster than mailing or waiting for a check. Get as many credit cards or bank accounts attached to your CaribPay account and use them to send money 24/7. A CaribPay Master Account also allows you to get a permanent long distance telephone calling card which can be used anywhere in the world you are. How do I use my CaribPay Account? Using your CaribPay account is a snap! After signing up and logging into your account, you'll have a whole menu of options:
Keep in mind that detailed assistance is always just a quick click or phone call away. Look for "help" links throughout the site, and always feel free to contact Customer Service. How do I sign up for a CaribPay Account? Sign Up is simple! Just click on any Sign Up button or link on the CaribPay home page. After filling a quick sign up form, we'll send you an email within minutes to confirm that you receive email messages at that email address. Signing up for a CaribPay account is absolutely free, receiving and requesting money. There are nominal service fees every time you withdraw money from your CaribPay account. Do I need to buy or download any software or hardware in order to register and use CaribPay.com? No. The only thing you need to do is to sign up with us. Sign Up only takes a moment and it's free. Can I sign up for more than one CaribPay account? No. Only one CaribPay account per person is allowed. Can I use CaribPay if I live outside of the United States? Yes. CaribPay is geared towards people living anywhere in the world. |
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