How CaribPay Bill Payment works.
Step 1 - Register here at www.CaribPay.com or visit one of TreasureCard authorized agent or use one of our "Kiosks" at your nearest supermarket or convenience store.
Step 2 - Using your CaribPay username and password Log into your www.Globalbillpay.com account which was created for you when you registered with CaribPay. CaribPay account Setup a sub account for each person you want to send money to.
Step 3 - In your www.Globalbillpay.com account Setup each biller in the USA or Jamaica you wish to pay bills to using funds from your CaribPay account.
Step 4 - Fund your CaribPay Master Account.
You can fund your CaribPay account using one of the following payment methods:
- Cash - with the purchase of a prepaid TreasureCard
- A Visa, MasterCard, Discover or American Express Card payable in US$
- A USA Bank account.
- Direct Deposit to a Bank of America Account.
To send money through the CaribPay Person to Person Payment service, using a TreasureCard, follow the steps outlined below.
- Go to one of our Authorized Agent distribution outlets and order a prepaid TreasureCard (comes in $25, $50, $100, $250, $500, $750 and $1,000 denominations). Each card cost the denomination amount + $2.00
- Activate and simultaneously transfer the denominational amount on the TreasureCard to your CaribPay account. Activate/transfer the money via one of three ways:
- From the CaribPay Website (www.CaribPay.com).
- Calling the 1-800-940-9633 toll free number found on the back of the TreasureCard
- From the TreasureCard Website (www.TreasureCard.net).
To send money through the CaribPay Person to Person Payment service, using a standard Credit Card/Debit/Bankcard and or directly using a USA bank account, follow the steps outlined below.
- Log into your CaribPay account and under your profile register your credit/debit/bank card(s) and or USA bank account(s).
- For each credit/debit/bank card registered an activation code will be sent to you at the registered email you have on file at CaribPay. For each bank account registered you will need to call our customer service number at 1-800-960-9633 prior to the activation code being sent to your email address.
- Upon receipt of the activation code you will need to re log into your CaribPay account and under your profile locate the card and or bank account to be activated and copy the activation code you received as is in the field provided. Click on submit.
- Steps iii-v is a one time process for each card and or bank account you register to use at CaribPay.
- Locate your profile button in your CaribPay account and select it, then select make a deposit. Enter the amount you wish to deposit in your CaribPay account and select credit/debit card or bank account as payment method. Click on the submit button and then select the registered card or registered bank account from the drop down menu. Complete the rest of information required and hit submit.
- The process may take between 5 minutes and 24 hours for a credit card or up to 72 hours for a bank account for the funds to show up in your CaribPay master account.
Step 5 - Follow the instructions as provided at www.Globalbillpay.com to pay biller and then select CaribPay account as the payment method and continue the process as directed within your www.Globalbillpay.com account.
Step 6 - Your bill should be paid within 24-72 hours depending on whether or not your biller is setup to receive payment electronically or manually.
Step 7 - To communicate with your biller if necessary to confirm the payment.
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